Right of Withdrawal

Last updated 2026-07-21

Cancellation policy (Widerrufsbelehrung) for consumers, based on the statutory model instructions in Annex 1 to Art. 246a § 1(2) sentence 2 EGBGB. A consumer is any natural person entering into a contract for purposes outside their trade, business or profession. The Service is currently free of charge, so no contract for payment arises and this right is not yet triggered in practice. It is published in advance so that it is in place, unchanged, on the day paid plans launch.

1.Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day of the conclusion of the contract.

To exercise your right of withdrawal you must inform us — TODO: Your full legal name or company name incl. legal form, TODO: Street and house number, TODO: Postal code TODO: City, Germany, email TODO: contact@yourdomain.tld, telephone TODO: +49 ... (or null if you use a contact form) — of your decision to withdraw from this contract by a clear statement (for example a letter sent by post or an email). You may use the model withdrawal form below, but this is not obligatory.

To meet the withdrawal deadline it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

2.Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested that the supply of services begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

3.Early expiry of the right of withdrawal

For contracts for the supply of digital content or digital services not supplied on a tangible medium, the right of withdrawal expires before the end of the 14-day period where all of the following apply (§ 356(5) BGB):

you have expressly agreed that we begin performance of the contract before the withdrawal period has expired;
you have confirmed your awareness that you lose your right of withdrawal by giving that consent; and
we have provided you with confirmation of the contract, including that consent, on a durable medium.

Where we ask for that consent, we will ask for it explicitly at checkout and will not treat continued use of the Service as consent. If we have not asked, the full 14 days apply.

4.Model withdrawal form

If you wish to withdraw from the contract, you may fill in this form and send it back. You are not obliged to use it.

Model withdrawal form

To TODO: Your full legal name or company name incl. legal form, TODO: Street and house number, TODO: Postal code TODO: City, Germany, email TODO: contact@yourdomain.tld:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*),

Ordered on (*) / received on (*),

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

(*) Delete as appropriate.